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Shop Assistant – JHB Pan African Junction

Closing Date
2022/03/22

Reference Number
ACK220315-2

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Job Title
Shop Assistant P27 (Maximum 27hrs per week)- JHB Pan African Junction 1853

Department
Operations – Stores

Brand
Ackermans

Reporting To Position
Manager

Job Type Classification
Contract

Number of Positions
5

Location – Town / City
JHB Alex Pan African Junction 1853

Location – Province
Gauteng

Location – Country
South Africa

Job Advert
The purpose of this P27 role is to deliver exceptional customer shopping experience through stock replenishment, merchandising, housekeeping and efficient processing of transactions at till points.

If you are self-motivated, passionate about performance and have the high energy level required for this fast-paced, exciting and dynamic retail environment, consider this to be an opportunity to invest and grow your career.

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Qualifications
• Grade 12 or equivalent

Knowledge, Skills and Experience

Knowledge and skills:
• Excellent customer service skills
• Communication skills – fluent in English (any other language would be beneficial
• Tenacious
• High energy levels
• Highly motivated and target driven

Experience:
• Previous retail experience would be advantageous

Key Responsibilities

  1. Provide excellent customer service to give customer a great shopping experience
  • Assist shoppers to find the goods and products that they are looking for
  • Attend to customer queries / complaints
  1. Cashier duties
  • Process cash and card payments
  • Process Lay Bys
  • Process customer refunds
  • Reporting discrepancies and problems to the supervisor
  • Till balancing
  1. Merchandising
  • Ensure that stock is correctly priced and displayed
  • Ensure product availability of the sales floor
  • Housekeeping
  • Keeping up to date with promotions
  1. Risk
  • Ensure that products are tagged in line with the company policy
  • Participating in stock takes
  • Be on the lookout for shoplifters and fraudulent activities and report any suspicious behaviour to Management
  1. Consistently live the Ackermans values & policies and procedures in all aspects of your work.
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POLICY
In terms of the Company policy for appointments and promotions, preference will be given to candidates who will enhance the diversity of the team and contribute to employment equity within the Company provided that the competencies and minimum requirements for the position have been met.

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