Bosch: Sales & Customer Service Consultant (TEMP)

Company Description

Do you want beneficial technologies being shaped by your ideas? Whether in the areas of mobility solutions, consumer goods, industrial technology or energy and building technology – with us, you will have the change to improve quality of life all across the globe. Welcome to Bosch!

Location: 96 15th Rd, Randjespark, Midrand, 1685, South Africa

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Job Description

An opportunity exists in the Building Technology division in Bosch for a Sales & Customer Service Consultant.

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It is important to note this is not a permanent opportunity, but only a 6 months fixed-term contract.

Duties include but are not limited to;

Timely and accurate order and quotation processing in SAP;
Providing customers with information related to price and availability, order status, products etc.;
Processing customer returns in SAP;
Customer claims/feedback management;
Managing open orders by extracting and analyzing SAP reports;
Monitoring order statuses and keeping customers informed on order execution status on a daily basis;
Providing prompt and courteous responses to customer queries;
Raising requests for creating and updating customer master data;
Internally communicating with other departments to ensure that customers’ needs and claims are being supported;
Active participation in continuous improvement processes and CIP activities.

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Experience Required ;