Netcare-Ward Administrator

Location Netcare Lakeview Hospital
Reporting structure Unit Manager

Interested candidates who meet the above criteria are requested to e-mail a detailed CV to [email protected]

SKILLS PROFILE
EDUCATION
 Grade 12 or equivalent NQF Level 4 Qualification.
 Business Administration and / or Secretarial Qualification will be advantageous.
WORK EXPERIENCE
• 2-3 years’ experience in administration position.
KNOWLEDGE
 Computer literacy essential.
 Knowledge of SAP IS-H is advantageous.
NON MANAGERIAL/ SPECIALIST SKILLS
Coaching Others* The capacity to recognise development areas in others and support them to
facilitate personal development through coaching.
Leading and Managing Change* The capacity to implement and support change initiatives and to provide
leadership in times of uncertainty.
Performance Development* The ability to evaluate and develop different levels of capacity within a team
to achieve set objectives.
Taking Action Capable of recognising the need for action, considering possible risks and
taking responsibility for results.
Decision Making Capable of making decisions timeously and taking responsibility for the
consequences.
Managing Self Capacity to plan, organise and control own work environment by setting
appropriate priorities and achieving set objectives within a given time frame.
Customer Focus and Service
Delivery
The capacity to identify and respond to the needs of *internal and external
customers.
*Internal and external customers include patients, doctors, colleagues,
suppliers, visitors, vendors and any other person that requires a relationship
Adapting and Responding to
Change
Capable of supporting and advocating change initiatives and managing own
reaction to change.
Continuous Improvement The capacity to improve systems and processes to facilitate continuous
improvement.
Personal Work Ethic Capacity to instil an ethic of quality and consistency in self and others.
Building Relationships Capacity to establish constructive and effective relationships.
Communication The capacity to clearly present information, either written or verbal.
Teamwork Capacity to cooperate with others to work towards a common goal.
Technical Knowledge The capacity to perform a technical function to required standards.
VALUES AND BEHAVIOURS
Netcare Values At Netcare, our core value is care. We care about the dignity of our patients
and all members of the Netcare family. We care about the participation of our
people and our partners in everything we do. We care about truth in all our
actions. We are passionate about quality care and professional excellence.
 Care – The basis of our business. The professional, ethical patient care and
services we offer at every level of the organisation.
 Truth – The crucial element in building relationships that work. Open
communication with honesty and integrity is essential.
 Dignity – An acknowledgement of the uniqueness of individuals. A
commitment to care with the qualities of respect and understanding.
 Compassion – We engage everyone with empathy and respond with acts
of compassion in all interactions with our patients and their families.
 Participation – The willingness and desire to work in productive and
creative partnerships with others and the commitment to communicate.
The Netcare Way Netcare is committed to providing quality care. Our basic service standard
holds us accountable for the below seven behaviours which you will be
accountable to uphold:
 I always greet everyone to show my respect.
 I always wear my name badge to show my identity.
 I am always well groomed to show my dignity.
 I always practise proper hand hygiene to show my care.
 I always seek consent to show my compassion.
 I always say thank you to show my appreciation.
 I always embrace diversity to show I am not a racist.

Please note:  Please note that reference checks for internal applicants will be conducted with the current and past Netcare direct line managers of the applicant and the relevant Netcare HR Managers. Employees are therefore encouraged to discuss internal job applications with their direct line manager to ensure that the line manager is aware of the application.  The terms and conditions of employment relating to the function which you have applied for will be based on those that exist in the Division within which you will be employed.  In the event of a candidate having any disability that may impair the individual’s ability to perform the job function, the candidate must kindly inform the employer so that an assessment for reasonable accommodation can be made.  By applying for this position and providing us with your CV and other personal information, you are consenting to the information being used for the specific purpose for which it was provided, which is recruitment purposes and possible appointment purposes (should you be successful).

Please note that your information will be processed for recruitment purposes only or for such purposes relating to assessing the establishment of an employment relationship with yourself, and this will be done in accordance with the applicable data protection and privacy legislation. We confirm that such information will not be used for any other purpose without obtaining your prior consent.  If your application is not successful, we retain your CV and other information provided for a period of 6 months after which it will be destroyed in a secure manner. If you object to your information being used in accordance with the aforementioned clauses, please indicate your objection and we will immediately destroy your personal information in a secure manner.